Frequently Asked Questions

TrialHero is a subscription tracking app for iPhone. It helps you keep track of free trials, recurring subscriptions, and upcoming charges — all in one place.

Yes! The free tier lets you track up to 5 subscriptions. Upgrade to Pro for unlimited tracking and additional features like Smart Detect and advanced statistics.

Smart Detect scans your installed apps and App Store purchase history to automatically find subscriptions you might have forgotten. Everything happens on your device — no data is sent anywhere.

Yes! Use the Screenshot Import feature to snap a photo of a billing email or bank statement. TrialHero uses on-device OCR to extract subscription details. No images leave your device.

All your data is stored locally on your device. If you enable iCloud sync, it's stored in your private iCloud container that only you can access. We never see your data.

TrialHero includes a catalog of 450+ known subscription services with names, categories, logos, and cancellation guides. This catalog is downloaded to your device and updated periodically. No personal data is sent during updates.

Tap any subscription in TrialHero, then tap "How to Cancel" to see step-by-step cancellation instructions. For App Store subscriptions, you can go directly to Settings → Apple ID → Subscriptions.

No. TrialHero never connects to your bank or financial accounts. Subscriptions are added manually, via Smart Detect (app scanning), or through screenshot import.

Yes — go to Settings → Export Data to generate a CSV file that you can save or share using the iOS share sheet.

Open TrialHero → Settings → Restore Purchases. Your Pro status is tied to your Apple ID and will be restored automatically.

Email us at [email protected] — we typically respond within 24 hours.