📦 Dropbox Plus / Professional

How to Cancel Dropbox Plus / Professional in 2026

⏱️ ~3 minutes

📊 Difficulty: Medium

✅ Verified March 2026

💰 Fee: None

Go to Dropbox Plan Settings →

Opens Dropbox Plus / Professional's official page. You may need to sign in.

Difficulty

Medium

Time

~3 minutes

Cancel fee

Refund

Within 30 days

Access after

Until billing ends

Data kept

Indefinitely (may reduce storage)

Step-by-Step: Cancel Dropbox Plus / Professional on the Web

Go to Dropbox Plan Settings

Open dropbox.com/account/plan and sign in.

Click Downgrade

Find your plan and click Downgrade or Cancel plan.

Confirm downgrade to Basic

Select a reason, click through retention offers, and confirm the downgrade to Dropbox Basic (free, 2GB).

Cancel Dropbox Plus / Professional on Other Platforms

If subscribed via App Store: Settings → your name → Subscriptions → Dropbox → Cancel
If subscribed on web: cancel through dropbox.com/account/plan

If subscribed via Google Play: Play Store → Profile → Payments & subscriptions → Subscriptions → Dropbox → Cancel
If subscribed on web: cancel through dropbox.com/account/plan

Alternatives to Dropbox Plus / Professional

Looking for something different?

Dropbox Basic

2GB free storage. Files stay, just can't add more above limit.

Free (2GB)

iCloud+

Tight Apple ecosystem integration. 50GB for $0.99/mo.

From $0.99/mo

Google Drive

15GB free. Works across all platforms.

Free (15GB) / $1.99/mo (100GB)

Frequently Asked Questions

How do I cancel Dropbox Plus?

Go to dropbox.com/account/plan → Downgrade → confirm. Click through the retention offers to complete.

Do I lose my files if I cancel Dropbox?

No. Your files remain. However, the free plan has a 2GB limit — if you're over that, you can't upload new files until you free up space.

Can I get a refund from Dropbox?

Yes. Dropbox offers a full refund within 30 days of purchase for annual plans. Contact support at dropbox.com/support.

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